What does beverage program coherence mean and why does it matter?
Beverage program coherence means the wine list and restaurant concept speak the same language. When they align, guests trust the program faster and spend more. When they don't, even a great list underperforms.
Should restaurants publish their wine list online?
A wine list published online is a pre-sell. Guests who arrive having already chosen a bottle are buyers, not browsers. The operator who withholds the list is creating friction where there should be none.